Backup

all our servers do their own, snapshot based backup once a day
a snapshot is a snapshot of the whole filesystem’s state at time of creation
all snapshot data is mirrored to an off-site location once a day
the number of backups and their size is not limited, however the diskspace used for all your files and backups is taken into account to charge your storage

Configuration

a snapshot is created once a day and kept for 30 days

Tip

Please contact us in case you have other requirements like shorter interval for creating snapshots or longer retention time. As of now, you can not change this configuration via the cockpit by yourself.

Create Snapshot

you can also create a snapshot manually with snapshot-create
manual snapshots are also kept for 30 days

Delete Snapshot

as devop user (see Generic Admin User) you can delete snapshots manually with snapshot-delete, see --help for details
for safety reasons only snapshots older than 48 hours can be deleted

Warning

Deleting snapshots is a destructive action. Please make sure you really want to delete the snapshot before executing the command. Deleted snapshots cannot be restored, not even via support.

Restore

all available snapshots are mounted ready-only in /snapshots/
for easy access, we symlink the home of each user for each snapshot within the users ~/backup/ directory
you can access them directly according your system permissions